Eversures.com Ordering and Return Information
YOUR SATISFACTION IS OUR PRIORITY:
Upon receipt of your Wearever or Eversures order if you are not completely satisfied with the product, returnUN-OPENEDpackages within 2 weeks for exchange or refund. We will credit your account as soon as we receive your return.SHIPPING COSTS AND OPENED PACKS ARE NOT REFUNDABLE. For an exchange of greater value please include your shipping and billing information, all credit card info including the 3 digit security code as we do not save these numbers and details of your desired exchange items. For the fastest service, make a new purchase on our website. This is the quickest way to receive your desired items. We will credit your account as soon as we receive your returned items. All returns should be sent via Priority mail or UPS so the return can be tracked. If we do not receive the return, we cannot credit your account.We do not take returns or exchanges on international orders.
Your satisfaction is our priority. Eversures.com and the Wearever Brand wants to improve our services and products and your feedback is essential! Please email us your suggestions at Eversures.com and tell us what you think!feedback@eversures.com.
Returns
Send returns to the following address:
Attn: Returns Department
Eversures
3600 N Duke St. Suite 107
Durham, NC 27704
Refunds/credits are for unopened packages only.
Shipping is not refundable.
We do not take returns or exchanges for international orders.
Delivery and Shipping
Orders will be delivered within 5 business days. You will be notified via email when orders are shipped or if an item is back-ordered. Ordering online will always be faster than ordering by phone.
Products can be shipped to mainland US, Alaska, Hawaii and Puerto Rico—For international and wholesale quantity orders please call us at 919-477-4400 between 10am and 3pm Eastern Time US
Sales Tax:We are required by law to collect state taxes of 7% from residents of North Carolina.
Methods of Payment
We accept credit cards and personal checks. We recommend you use a credit card for the safest and fastest delivery of your products. If you choose to pay by personal check we will wait until the check clears prior to shipping.
Postal address for mailed orders (include all credit card information including the 3 digit security code and phone number):
Eversures
3600 N Duke St. Suite 107
Durham, NC 27704
You may also fax your order to us at 919-477-4410 (include all credit card information, security code and a phone number).
Customer Service/Contact Information
We are here to assist to you in completing your order and to answer any questions you may have.
You may contact us via email atinfo@eversures.comor by telephone toll-free at 1-866-379-8198 between the hours of 10 AM to 4 PM EST.
Your Privacy and Security
Eversures understands the concerns of online shoppers. We are committed to the highest standards of privacy and security.
We are a secure shopping site and use the latest and best technology to assure you the greatest protection.
Eversures respects the privacy of our users. Therefore, under no circumstances will we sell, share, or rent user's private information for profit. We collect information from our users at several different points on our website in order to fulfill the direct requests and orders from our users.
We request information from the user on our order form. Here a user must provide contact information (such as name and shipping address) and financial information (credit card number, expiration date). This information is used for billing purposes and to fill customer orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
|